SHARE Training for Your Office
Our authorized SHARE representatives will work closely with you and your staff to train your office on using SHARE. We also have training materials/videos available for you to read, watch, or print. We currently offer:
- Initial training (Face to Face): In person training; physical interaction (request only).
- Initial training (Online): LIVE training class via GoToMeeting/GoTrainingWebinar (weekly), register here.
- Follow-up Training, Site Visits, Workflow Analysis and Customized Training: Training opportunities to train new staff or get a little refresher for yourself (as needed).
Online Training Materials
- Virtual Health Record Training Video
- Virtual Health Record Manual
- Secure Messaging Training Materials
- Secure Messaging Training Manual
- How to submit a ticket for technical issues
- Part 1 SHARE Update PCMH/MIPS/MACRA/24 Hour
- Daily Reports Overview & Part 2 & Part 3 & Part 4
- Patient Information Flyer English
- Patient Information Flyer Spanish
Are you a Patient Centered Medical Home (PCMH) Facility?
Below we have a SHARE PCMH Guide: Activity F, for you when you are preparing your documentation for Arkansas Foundation for Medical Care (AFMC) Quality Assurance Team to review your process of getting 24 hour daily reports on your Medicaid patients when they are admitted/discharges from the emergency department and inpatient encounter discharge and transferred back to your facility for follow-up for the Medicaid PCMH Program
2026 PCMH Medicaid Addendum Guide
Activity G: Join SHARE or Participate in Network
Activity G Deadline: 6/30/2026
1. Indicate if the practice has joined SHARE
a. Indicate the ability to access inpatient discharge information via SHARE.
b. Indicate the ability to access patient transfer information via SHARE.
2. If the practice has not joined SHARE, indicate if the practice participates in a network that delivers hospital
discharge information to the practices within 48 hours of discharge.
3. Practices are to document completion of this activity via the QCI provider portal and attest that the
described activity has been completed and that proper evidence of such can be provided upon request
See more 2026-PCMH-Addendum
SHARE can send event notifications for emergency department admissions, emergency department discharges and inpatient discharges on ALL patients. Whether you are in PCMH, Value-based Programs, Clinically Integrated Network, Accountable Care Organization (ACO), etc. — SHARE can assist you in following up when your patients are transitioning form the hospital emergency department and inpatient back to your clinic. SHARE daily hospitalization reports permit your clinic to track high priority patients, frequent flyer emergency room users in real time.
*SHARE will need a patient attribution from each practice with specific data fields.