May 2024—Little Rock, Arkansas
Background: Arisa Health Behavioral Health System is a leading provider of mental health services in Arkansas. With a commitment to delivering high-quality, integrated care, Arisa Health sought to enhance its interoperability capabilities by connecting to the SHARE Health Information Exchange (HIE).
Challenges: Prior to connecting to SHARE HIE, Arisa Health faced challenges in accessing timely and comprehensive client information. This lack of interoperability hindered care coordination efforts and resulted in fragmented care for clients, especially those with complex behavioral health needs.
Solution: By connecting to SHARE HIE, Arisa Health has potential to access a vast network of healthcare providers and a comprehensive repository of patient health information. This integration is anticipated to allow Arisa Health to seamlessly exchange patient data with other healthcare entities, including primary care physicians (PCPs), hospitals, and specialists, ensuring that all members of the care team have access to up-to-date and relevant information to include diagnosis, medications, procedures, social needs, vitals, updated demographics, and allergies.
Benefits for Arisa Health:
- Improved Care Coordination: Arisa Health is beginning to share patient information with select providers involved in the patient’s care, facilitating better care coordination and continuity of care.
- Enhanced Patient Safety: With access to a more comprehensive view of the patient’s health history, Arisa Health can make more informed decisions, leading to improved client outcomes.
- Efficiency Gains: The integration with SHARE HIE is in its early stages, and it will streamline workflows at Arisa Health, reducing the time and effort required to access and share patient information.
- Data-Driven Insights: As they become fully implemented there is the promise of accessing a wealth of patient data through SHARE HIE, Arisa Health will be able to gain valuable insights into population health trends and tailor its services to better meet the needs of its community.
Arisa Health’s Strategic Plan set forth the goal to be an AR SHARE HIE super user. The early steps they are achieving are very important and they have aspirations for accomplishing more.
Daily Hospitalization Reports (ED & IP)
Being notified by SHARE’s daily hospitalization reports is crucial for Arisa Health as it provides timely updates on their clients’ hospitalizations. This information allows Arisa Health to promptly follow up with clients upon discharge, ensuring continuity of care, maintaining the gains from inpatient care and the risk of rehospitalization. The resulting community tenure improves the client’s quality of life. Additionally, these reports are enabling Arisa Health to coordinate care with hospitals, other providers, and payers, ensuring that all involved are working together for the client’s benefit. By identifying clients at higher risk for hospitalization early on, Arisa Health will be able to intervene proactively to mitigate these risks and prevent future hospitalizations. Moreover, the data from these reports can be analyzed to identify trends and areas for improvement in care processes, ultimately leading to better outcomes for patients.
Benefits for Referral Partners:
- Improved Communication: Referral partners, such as PCPs, hospitals, and specialists, will be able to communicate more effectively with Arisa Health, leading to better coordination of care.
- Access to Comprehensive Patient Information: Referral partners will be able to access a more comprehensive view of the patient’s health history, enabling them to make more informed decisions about the patient’s care.
- Enhanced Referral Process: The integration with SHARE HIE shows great potential to streamline the referral process, making it easier for referral partners to refer patients to Arisa Health and track their progress.
“Our integration efforts with SHARE HIE mark a significant milestone in our commitment to providing high-quality, integrated care to our clients. By connecting to SHARE HIE, we will achieve a new level of interoperability that allows us to collaborate more effectively with our referral partners and provide better care coordination for our clients. This integration will not only enhance client care and efficiency within our organization but is also positioning us to deliver more personalized and comprehensive care to our community. We are excited about the possibilities this partnership brings and the positive impact it will have on the health outcomes of those we serve.” said, Laura H. Tyler, Ph.D., LPC, Chief Executive Officer, Arisa Health, Inc.
Enhancing Care Coordination
By connecting to SHARE HIE, Arisa Health will be able to easily share client information with other healthcare providers involved in the individual’s care, such as primary care physicians (PCPs), hospitals, and specialists. This improved communication and information exchange will enhance current care coordination efforts, ensuring that all members of the care team are working together to provide the best possible care for the client. For example, when a client receives behavioral health services at Arisa Health, their PCP will be able to easily access relevant information about their treatment plan and progress, enabling more informed decision-making and better coordination of care between the two providers. As we gain access to a more comprehensive view of the client’s health history through SHARE HIE Arisa Health aspires to make more informed decisions about the client’s care. For example, if a client is prescribed medication for a mental health condition at Arisa Health, their PCP can now see this information and avoid prescribing medications that may interact negatively with the client’s existing medications, improving client safety.
The integration with SHARE HIE holds the promise of streamlining workflows at Arisa Health, reducing the time and effort required to access and share patient information. This desired efficiency gain will allow Arisa Health to focus more on providing direct care to clients and less on administrative tasks, ultimately improving the overall client experience. By accessing a wealth of patient data through SHARE HIE, Arisa Health will be able to gain valuable insights into population health trends and tailor services to better implement their mission.
Overall, achieving a new level of interoperability through SHARE HIE, will better position Arisa Health to diligently use limited resources to deliver high-quality, integrated care. Improved care coordination, enhanced patient safety, efficiency gains, and data-driven insights will all contribute to better health outcomes for the community served by Arisa Health.
Arisa Health is doing foundational work with SHARE because they see the value it promises to provide to clients.
About Arisa Health: The Mission of Arisa Health is to lead with exceptional care that nurtures health and well-being for all. Arisa Health is a leading provider of mental health and substance abuse services in Arkansas. They are known for their commitment to delivering high-quality, integrated care to individuals with behavioral health needs. Arisa Health offers a range of services, including individual, family & group therapy, school-based services, medication management, primary care, addiction treatment, residential services and more, to help individuals achieve and maintain mental wellness. They are dedicated to supporting the mental health and well-being of the communities they serve in 80+ locations across 41 counties.
Learn more: https://www.arisahealth.org
“Transforming Communities, One Life at a Time”
