

“Streamlining Behavioral Health Care Coordination Through Interoperable Data Exchange” Points of Light 2026 Case Study 13
Little Rock, Arkansas — May 2026 National Recognition for Excellence in Behavioral Health Interoperability and Care Coordination
SHARE, the State Health Alliance for Records Exchange, together with Western Arkansas Counseling and Guidance Center, Arkansas Total Care, and Centauri Health Solutions, has been selected as a 2026 KLAS Points of Light Award recipient—one of the most distinguished recognitions in healthcare interoperability and collaborative innovation.
The Points of Light Award is known for honoring only the highest‑impact, real‑world partnerships that demonstrate measurable improvement in patient outcomes, operational efficiency, and cross‑organizational alignment. This year’s recognition places Arkansas among a nationally elite group of innovators advancing the future of connected care.
“Western Arkansas Counseling and Guidance Center significantly improved post‑discharge follow-up performance,” the case study notes, underscoring the transformative impact of the collaboration.
KLAS selected SHARE and its partners for their work showcased in Points of Light Case Study 13, which documents how the organizations overcame long‑standing fragmentation in behavioral health data exchange.
The award highlights:
- A statewide interoperability model built on SHARE’s real‑time ADT and CCD exchange
- A pioneering behavioral health value‑based care framework
- Curated, payer‑ready clinical data that eliminated manual reporting burdens
- Integrated workflows enabling 24–48‑hour post‑discharge follow-up
- A measurable rise in the behavioral health HEDIS chapter rate from 2.82 to 3.5
These achievements demonstrate how mission‑aligned partners can elevate care for high‑risk populations through interoperability excellence.
Read the full story behind this award‑winning collaboration here: https://klasresearch.com/report/streamlining-behavioral-health-care-coordination-through-interoperable-data-exchange-points-of-light-2026-case-study-13/4029

About Pinnacle Gastroenterology
With this enhanced Meditech Expanse connection, NARMC providers benefit from real-time clinical data exchange, automated public health reporting, and streamlined access to patient information from across the state. The new interfaces support electronic lab reporting, immunization submissions, and syndromic surveillance reporting directly to the Arkansas Department of Health, reducing administrative burdens and ensuring accurate, timely data for public health monitoring. Providers across NARMC’s clinics also gain more complete patient records through updated Continuity of Care Document (CCD) sharing, encounter data, and live integrations that fit directly into their existing workflows.
About NARMC: North Arkansas Regional Medical Center is an innovative, non-profit healthcare system consisting of a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. More than 750 NARMC employees, including 32 physicians, physician assistants and APRNs, work together to provide a comprehensive range of healthcare services.
Little Rock, Arkansas – Restore Hope is transforming lives across Arkansas and the nation by helping families in crisis access the right support at the right time. That mission will become even stronger thanks to a new collaboration with SHARE HIE, Arkansas’s statewide health information exchange.

Because of your dedication to connecting, sharing, and using data, Arkansas patients are benefiting in meaningful and measurable ways every single day. Together, we are building a more connected healthcare ecosystem that places patients at the center of care and empowers providers with timely, actionable information.
A Unified Network of Women’s Health Providers
Improving Maternal Health Through Better Information
A Shared Vision for Healthier Communities
About Unified Women’s Healthcare:
About Women’s Health Associates of NWA:
About Conway Women’s Health Center:
This recognition highlights SHARE HIE’s leadership in advancing interoperability and data exchange across Arkansas’s healthcare ecosystem. As the state’s only statewide Health Information Exchange (HIE), SHARE connects more than 4,000 healthcare organizations and 128 hospitals, representing thousands of providers. Through real-time exchange of clinical data, including ADT (admission, discharge, transfer) notifications, laboratory results, radiology reports, progress notes, discharge summaries and continuity of care documents (CCDs), SHARE empowers providers to make informed decisions at the point of care. From hospitals and primary care clinics to behavioral health providers, EMS agencies, and payers, SHARE ensures that the right information is accessible when and where it’s needed most.
The SHARE HIE team firmly believes that true progress in healthcare happens through collaboration, communication, and partnership. By actively engaging with hospitals, clinics, behavioral health providers, long-term care facilities, payers, and community organizations, SHARE fosters an environment of shared learning and trust. The team prioritizes listening to partners’ needs, understanding their challenges and tailoring solutions that deliver real value. Whether it’s enhancing clinical workflows, improving data quality, or supporting interoperability goals, SHARE’s success is built on the strength of relationships and a shared commitment to improving health outcomes across Arkansas.


Looking Ahead
Through the integration, ADT (Admission, Discharge, Transfer) notifications, laboratory results, radiology reports, progress notes, and CCD (Continuity of Care Documents) flow directly from the nursing homes into SHARE. Access Medical Clinic Arkansas LTC providers are documenting when they see a patient in their Athena One EMR, which is fully integrated with SHARE at their respective facilities they serve. This ensures that providers have a complete, up-to-date view of each resident’s health status without the delays and information gaps that often come with transitions of care.
One of the most powerful features of this partnership is real-time event notifications. When a nursing home or rehab patient visits the emergency department (ED), is admitted to the hospital (IP), or returns to the facility, SHARE alerts the provider. This immediate visibility allows the provider to schedule timely follow-ups, often the next day, ensuring continuity of care and reducing the risk of complications.
About Access Medical Clinic Arkansas LTC: Access Medical Clinic is a leading family practice and urgent care providing a complete complement of care and treatment options for patients throughout Arkansas, Alabama, Oklahoma, Tennessee, Texas, Georgia, North Carolina, and Indiana.